Cancellation policy

Subscriptions

How Do Subscriptions Work?

Subscriptions are automatically renewed every month. Once activated, your credit card will be charged each month and the products will be shipped directly to you — no need to reorder manually. Convenient, simple, and uninterrupted!

What Types of Subscriptions Do You Offer?

We currently offer a monthly subscription exclusively for our Refill and Car Cleaner products. You can choose between a pack of 1, 2, or 3 refills per month, depending on your needs.

The subscription is flexible, with no commitment — you can modify or cancel it anytime. Convenient, simple, and uninterrupted!

Can I Pause or Cancel My Subscription?

Yes, at any time. You can pause or cancel your subscription directly from the customer portal.

You can access the customer portal using the magic link sent to your email after your first order. You can also access it by creating an account on the store.

Can I Skip or Reschedule a Payment?

Yes, you can manage this directly from the customer portal. Each scheduled delivery includes a “Skip Payment” button that allows you to skip that charge. You can also change the payment date by clicking “Reschedule” next to the delivery date.

Can I Add Products to My Subscription?

Absolutely! You can add products to your subscription at any time through the customer portal. Simply click the Edit button in your subscription product sheet, then add, remove, or modify the items of your choice.

What Happens If a Payment Fails?

If your payment cannot be processed, you will automatically receive an email with a secure link allowing you to update your payment method.

Is There a Minimum Commitment?

No, there is no commitment. You are free to manage your subscription however you like, anytime.

Can I Cancel My Subscription Anytime?

Yes, of course. You can cancel your subscription anytime directly through the customer portal.

How Do I Cancel My Subscription?

Simply go to the customer portal (via the link received by email or by logging into your account) and click on “Cancel Subscription.”

Can I Change the Date of My Next Delivery?

Yes, you can reschedule your next delivery in the customer portal by clicking “Reschedule” next to the date.

Can I Change the Products in My Subscription?

Yes, you can add, remove, or modify the products included in your subscription anytime from the customer portal.