Shipping times Orders are shipped within 24 to 48 hours after validation, from Monday to Saturday.
Delivery times Delivery takes 5 to 10 business days in Canada.
Delivery costs :
- Home delivery is free
- Secure Delivery (Loss/Damage/Theft) is available for a fee of CAD 9.99
Presence at the delivery address The customer must be present at the address provided when placing the order to receive the package. It is the customer's responsibility to collect the package. If the package is not collected within the allotted time and is returned to the sender, the customer will be responsible for the cost of redelivery.
Additional information Once your order has been shipped, you will receive a confirmation email with tracking details. In case of delivery delays, please contact our customer service at the following address: contact@ca-optimo.com . We will strive to resolve any issues as quickly as possible.